Terms and Conditions
Last updated: 05/01/2025
1. Account Registration
Users must create an account using their Google credentials, providing their name and email. Users are responsible for maintaining the confidentiality of their account credentials and must notify ScoutlyAI immediately of any unauthorized use. Users agree to provide accurate and complete information during registration and to keep their account information up-to-date.
2. Subscription and Payment
ScoutlyAI offers monthly subscription plans with a free trial option. Payments are processed securely through Paddle, supporting various payment methods including credit cards, PayPal, and others. Subscription fees are billed in advance and are non-refundable except as stated in our refund policy. ScoutlyAI reserves the right to modify subscription pricing with prior notice to users.
3. Refund and Cancellation Policy
Refunds can be requested within 7 days of purchase if the service hasn't been extensively used. Subscriptions can be canceled at any time through the user dashboard, and no further payments will be charged after cancellation. ScoutlyAI may, at its sole discretion, offer refunds or credits in exceptional circumstances.
4. Service Availability
ScoutlyAI operates on a best-effort basis and does not guarantee uninterrupted uptime, accuracy, or specific outcomes. We reserve the right to modify, suspend, or discontinue any part of the service at our discretion. Users acknowledge that technical issues, maintenance, or unforeseen circumstances may temporarily disrupt service availability.
5. Account Termination
ScoutlyAI reserves the right to suspend or terminate accounts at its discretion, including but not limited to violations of these terms, suspected abuse, or fraudulent activity. Upon termination, access to the account and its associated data may be revoked without prior notice.
6. Intellectual Property
All platform content, algorithms, and intellectual property belong to ScoutlyAI. Users may not copy, reproduce, or distribute any part of the service without prior written consent. Users retain ownership of any data or content they input into the platform but grant ScoutlyAI a license to process and use this data for service functionality.
7. User Responsibilities
Users agree to use ScoutlyAI responsibly and in compliance with all applicable laws and regulations. Misuse, including attempts to exploit, harm, or reverse-engineer the service, may result in account termination. Users are also responsible for the security of their devices and accounts.
8. Third-Party Services
ScoutlyAI may integrate with third-party services. Users acknowledge that third-party services are governed by their own terms and privacy policies, and ScoutlyAI is not responsible for any issues arising from their use.
9. Limitation of Liability
ScoutlyAI is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use the service. In no event shall ScoutlyAI's total liability exceed the amount paid by the user for the subscription in the last billing cycle.
10. Governing Law
These terms are governed by applicable laws in the jurisdiction of ScoutlyAI's operation. Any disputes arising from these terms will be resolved in the appropriate courts.
11. Changes to Terms
ScoutlyAI reserves the right to modify these Terms and Conditions at any time. Users will be notified of significant changes, and continued use of the service constitutes acceptance of the updated terms.
12. Contact Information
For any inquiries or concerns regarding these Terms and Conditions, please contact us at [email protected].
By using ScoutlyAI, you acknowledge and agree to these Terms and Conditions and Privacy Policy.
ScoutlyAI is owned and operated by Mohamed Alhalwachi.